Page 23 - 2020 Defence White Paper

| Increase in Personal Convenience | As it is now possible to make unlimited calls and use unlimited
data with the same cost as using other communication means (such as public phones) due to the
introduction of a tailored mobile communication pay plan tailored to servicemembers for the purpose of
reducing communication expenses, the overall communication expenses have been relative reduced.
Also, mobile phone use has contributed to increasing convenience in booking public transportations and
cultural events as well as engaging in online activities.

| Efforts to Prevent Adverse Reactions | Before allowing mobile phone use after work, there were
concerns over some adverse reactions such as online illegal gambling, game addiction, and viewing of
obscene materials.
In response, the MND continues to make active efforts in collaboration with outside professional
institutions such as the Korea Communications Commission (National Information Society Agency),
National Gaming Control Commission (Korea Center on Gambling Problems), and Ministry of Culture,
Sports and Tourism (Korea Creative Content Agency) to provide preventive education through
professional instructors, create and utilize content tailored to the military, and train professional military
instructors. In particular, in order to prevent security accidents, the MND has established a security
control system through efforts such as developing and installing a defense mobile security app that
blocks the camera function on mobile phones, and is achieved effective results.

Verification at the field where the defense mobile security A meeting on mobile phone use by servicemembers
app is used

| Overcoming COVID-19 | As long-term leave, off-post activities, and staying out overnight were
2)
restricted due to the spread of COVID-19, servicemembers began to suffer from Corona Blue such as
service fatigue and intensifying stress. Under these circumstances, the use of mobile phones played a
major role in overcoming Corona blues among servicemembers by allowing them to search information
related to infectious diseases, attend online religious services, receive remote psychological counseling

2) Corona Blue is a newly coined term combining "COVID-19" and "blue" meaning depression or lethargy caused by the
spread of COVID-19.

Appendix